How to reduce diagnostic error in the emergency department

Health care executives Susan L. Montminy and Marlene Icenhower discuss their article, "Solving a hidden challenge: 10 tips to reduce diagnostic error in the emergency department." Susan and Marlene explore the complex, high-pressure nature of ED environments and the often-overlooked dangers of diagnostic error, which can result in severe injury or death. They offer 10 actionable strategies to improve diagnostic accuracy, such as using "working diagnoses," implementing diagnostic time-outs, minimizing interruptions, and addressing cognitive biases. They emphasize the importance of fostering a collaborative team culture that normalizes diagnostic uncertainty and supports open communication to protect patients and support clinical decision-making.

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