May 18, 2022

Make technology work for doctors

"I know many physicians are already maxed out. Technology can make that worse. As soon as you introduce what will be perceived as new obstacles to moving from A to Z, all they’re going to think is, “I can’t do what I need to do. I’m exhausted...

"I know many physicians are already maxed out. Technology can make that worse. As soon as you introduce what will be perceived as new obstacles to moving from A to Z, all they’re going to think is, “I can’t do what I need to do. I’m exhausted and I’m behind. And now you’re introducing seemingly arbitrary expectations and steps with new tech, and you’re just sitting there with your arms crossed, shaking your head at me?” That further exacerbates this feeling of a loss of autonomy, a feeling that you’re not appreciated, a feeling that there’s no respect for efforts. Look at all of the accepted definitions of burnout, and it makes it worse.

But I’m not here to burn you out. I’m here to say that your voice is valuable, and there are very real ways to positively influence the strategy, adoption, and ongoing maintenance for technology you depend on as a physician."

Rodrigo Martínez is an otolaryngologist and health care executive.

He shares his story and discusses his KevinMD article, "Here’s a crazy thought: Make technology work for doctors."

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