When a patient shares something deeply painful, how do you respond?
In this video, I recount a powerful moment with a long-standing patient who opened up about a significant chapter in her life.
I've always been a listener and a safe person for her to confide in, and this time was no different.
I handed her a Kleenex, allowing her to fully experience and process her emotions without rushing her through it.
We took the time needed for her to feel heard and supported.
How do you ensure your patients feel safe and understood?
Ryan McCarthyis an internal medicine physician.
SUBSCRIBE TO THE PODCAST https://www.kevinmd.com/podcast
