In this episode, we sit down with attorney and author Michael J. Grace to discuss his book, The Mumbo Jumbo Fix: A Survival Guide for Effective Doctor-Patient-Nurse Communication. As a defense lawyer representing health care providers, Michael discovered that many of his clients didn't fully understand their legal obligations when it came to communicating with patients. This led him to start educating physicians and front office staff about effective communication and how it can prevent costly lawsuits. Michael's book addresses the issue of "siloed" communication education in health care, and provides an evidence-based guide for all three essential participants in the health care process: doctors, nurses, and patients. Tune in to hear more about Michael's journey and the insights he's gained as a trial lawyer and hospital administrator.
Michael J. Grace is an attorney.
He shares his story and discusses his book, The Mumbo Jumbo Fix: A Survival Guide for Effective Doctor-Patient-Nurse Communication.
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