I think doctors sometimes forget that they're running a business with people. And so anytime you're dealing with human beings, you're going to have some tension and some stress, and you need to know, are you classifying them correctly, and what do you do when they file an employment discrimination case?
And how do you deal with employment, labor, and employment issues as they pop up? Because a lot of times, doctors say, “I want them gone. I'll fire them. I don't have time. I'm running a medical practice.” Like somehow they're immune from having interpersonal conflict with their staff.
Amanda Hill is a health care attorney.
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