What I've learned is that when I pause amidst the whirlwind of my day to genuinely listen to a patient – to absorb their stories and share their struggles – something magical unfolds. A few words of gratitude, a heartfelt thank-you, possess the incredible power to transform a challenging day into an extraordinary one. It's like stumbling upon the secret to turning lead into gold.
Consider it from the patient's perspective – all any of us truly yearn for is to be acknowledged, to be heard. Imagine pouring your thoughts, worries, and appreciation into the conversation with your doctor, only to feel brushed aside by the ticking clock. The void left by those unspoken words is profound, like a missing piece in a jigsaw puzzle.
Yet, there's a remedy, a transformative balm for this situation. As a physician, it's about more than just a fleeting exchange. It's an opportunity to pause, truly pause, and let those sentiments sink in. It's about recognizing the beauty of human connection and shared experiences.
In the medical world, time is a precious commodity. However, in these moments, time becomes an investment – an investment that yields not only a satisfied patient but also a fulfilled doctor. When you halt the rush and truly listen, you tap into the core of a universal longing: the need to be understood and valued. Amid the clinical environment, you breathe life into a simple truth: we all crave to be heard.
#ListeningTransforms #HealingThroughConnection #PowerOfGratitude #PatientPerspective #PauseAndConnect #PhysicianEmpathy #TransformativeMoments #ValueOfBeingHeard
Michael Hersh is a gastroenterologist. Interviewed with Kim Downey.
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