“How do you maintain the focus on each patient's story in the emergency department?”
Curiosity. I feel like one of the first impulses that we have as clinicians, and I think it's a good impulse, is like we want to do something. We want to help. And there are so many situations investing in what I do and what you do is that there is like an identifiable problem.
And we have to nail that and respond to it promptly and accurately. But so many of our patients, their problems are so complex, right? It's not just that, even though the medical problem might be uncertain, it might be sort of non-specific chronic pain that we're still trying to figure out, but they're still in distress.
And I feel like sometimes the paradigm in which we look at problems, which is reductionist, gets in the way of us thinking more openly about multiple aspects of an experience.
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Jay Baruch is an emergency physician and author of Tornado of Life: A Doctor’s Journey Through Constraints and Creativity in the ER.
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