In the previous practice, we had 20 minutes for a new patient and 10 minutes for a routine visit. I allot 55 minutes for a new visit or an annual check-in in my practice. And 25 minutes for a routine visit. I also buffer every appointment, so after every appointment, there are five minutes during which time I can address faxes, answer phone calls, and call pharmacies to address prescriptions.
The bottom line is 99 percent of the time, I have plenty of time to address my patient's needs. Be cordial and set up a follow-up if appropriate. In sum, I'm not time pressured.
John Machata is a family physician.
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