Building trust with our patients is key to providing effective care and achieving positive outcomes. This is especially true for adults who are relatively high functioning and prefer to be engaged in decision-making.
For these individuals, being told what to do without any room for negotiation can lead to feelings of anger, frustration, and betrayal. They want to feel like they're part of the conversation and have a say in the outcome.
This is where the power of engagement comes into play. We can build trust and create a collaborative relationship by involving patients in the decision-making process. This leads to better outcomes and a more positive experience for everyone involved.
So, let's strive to engage our patients in the conversation and work together to achieve the best possible outcome.
Susan MacLellan-Tobert is a pediatric cardiologist.
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