When hospital metrics clash with patient care

Balancing patient care with metrics can be a real challenge in the healthcare system.

Even when it feels like there's no right answer, just being aware of the framework can help physicians and other healthcare providers feel less conflicted.

It's important to recognize when certain metrics don't make sense and it's okay to push back.

Think of it like the checks and balances in a political system; there's a power balance that needs to be maintained.

In hospital systems, we are the experts in patients and patient care.

How do you handle conflicts between patient care and administrative metrics?

Shideh Shafieis an emergency physician.

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