Why Emotional Intelligence MATTERS in Medicine

We are joined by Paul Pender, an ophthalmologist with extensive experience in patient care. We explore the vital role emotional intelligence plays in strengthening the physician-patient bond, particularly in challenging health care environments. Paul shares insights into how self-awareness, empathy, and relationship management enhance caregiving, build trust, and help alleviate patient suffering. We also discuss the emotional challenges physicians face, including moral injury and burnout, and how cultivating compassion-driven skills can transform patient outcomes and physician resilience.

Paul Pender is an ophthalmologist.

He discusses the KevinMD article, "Why meaningful patient connections matter in medicine."

Our presenting sponsor is DAX Copilot by Microsoft.

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70 percent of physicians who use DAX Copilot say it improves their work-life balance while reducing feelings of burnout and fatigue. Patients love it too! 93 percent of patients say their physician is more personable and conversational, and 75 percent of physicians say it improves patient experiences.

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I'm partnering with Learner+ to offer clinicians access to an AI-powered reflective portfolio that rewards CME/CE credits from meaningful reflections. Find out more: https://www.kevinmd.com/learnerplus

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